Should you buy or lease vehicles?

The question can arise in a service (contracting) business like yours – should we buy or lease our vehicles? Ask anyone around you and you may receive quite different answers. But if you look at it from the logical point of view with regards to your business, then it should be possible to reach an optimum solution. To get to …

Improving quality in your contracting business

Ensuring that your team deliver quality results every time is one of the biggest challenges a contractor faces. The simple fact that you cannot be there to oversea every minor detail really puts you in the hands of what your employees do – every single day. That is scary thought, but not the only thing that you need to think …

Getting the best from your contracting employees

Where do you start with employees? There are no two ways to look at this. The people that you employee (or subcontract) will make or break your business. Their performance is directly tied to yours. If they are consistent poor performers, not able to meet time targets and keep getting callbacks – your business will FAIL. Alternatively, if you can …

Cutting costs from your contracting business

Cutting costs from your contracting business is one of the fastest ways to improve profitability. It is also part of being a responsible business owner. Your job is to make sure that costs do not get out of control. Because if they do, it will be catastrophic to your business at some point. Maybe not today, maybe not tomorrow, but …

What to look for in a contracting business partner?

So you are thinking about starting up a contracting business? Have you had a long and hard think about if your potential contracting business partner is the right one for the job? This is going to be a decision that may haunt you for the rest of your life, so you had better make sure that you have done your …

Closing Small contractor contracts

Sealing the Deal Markets shift and customers change the way that they make decisions all the time. So make sure that you and your sales team are up to date with what is happening in your market and what kind of objections that you are going to face. Who makes the decision? Are you sure that you are in fact …

Following up on Small Contractor estimates

Don’t let all your hard work go to waste. Follow up your small contractor estimates hard! Send follow up emails at an absolute minimum. The highest conversion that we have seen is to then follow up the email with a phone call. The timing of the emails and phone calls depends on the size of the bid. But I would never …

Sending a Small Contractor Estimate

Sending your small contractor estimate Take a moment to think about how you send your bid to your potential customers. What is their experience? How would you feel if your received an bid in the same way that your customers do? Doing a little reality check here will help you to see if you are achieving the level of professionality …

Writing Small Contractor estimates

What do you include when you are writing small contractor estimates to your customers? The level of detail that you provide will indicate to your potential customer that you understand what they want. It’s all in the detail. Demonstrating that you listened carefully really shows the customer that you care. Of course it will save you a heck of a lot of time …

Small contractor consultation

The Small Contractor Consultation – What Should You Say and Do? First impressions count. You are being judged – immediately! Before you have pulled into the driveway, you are being analysed by the customer. They are looking at everything you do and say. So now is the moment to take a step back before you even get to what you …